FAQ

q
What is WATTUM?
a

WATTUM is a secure and user-friendly cryptocurrency cloud mining service at which users avoid complexities of managing mining hardware and software on their own by acquiring hashpower to participate in the mining process. Here you get the entire spectrum of hosted cryptocurrency mining services and help in associated areas regardless of the scale of your investment.

You should choose WATTUM as your crypto mining partner because of our innovative, smart mining model in which all stakeholders benefit from the use of cutting-edge technology, latest mining machinery models, and efficient software. Coupled with the availability of analytical team assistance and discounted electricity, work with WATTUM becomes a great option for any investor and partner.

q
How can I conduct mining at WATTUM?
a
The procedure is easy and quick to initiate. Upon processing your payment for the mining contract, we include you into the WATTUM profile to launch your mining. When concluding the mining contract, you have a wide selection of cryptocurrencies such as Bitcoin, Litecoin, Ethereum, Decred and SiaCoin.
q
What is the location of your mining farm?
a
The geographical location of our mining farm is kept private for the sake of protecting your financial interests and integrity of our system. Generally, WATTUM’s capacities are distributed between two data centers in the USA and Canada.
q
What mining options do you provide in terms of coin offerings?
a

At this time WATTUM offers an opportunity to mine various altcoins besides Bitcoin, but the range from which you can select mining options is specified in Wattum Terms of Service. Our algorithm enables mining of the following cryptocurrency types:

Algorithm Coin
SHA-256 BTC
Scrypt LTC
ETHASH ETH
q
What will be my ROI?
a

The formula upon which we calculate your remuneration is based on deduction of expenses from the overall sum of mined income. The latter includes the total sum of daily payouts derived from the hashrate fluctuations. For a precise estimate of your ROI, use the following calculators below (make sure to indicate Power values as zero):

  1. Bitcoin - for SHA-256
  2. Litecoin - for Scrypt
  3. Ethereum - for ETHASH

The resulting sum will constitute the gross revenue, while your final net value will result from deducting the maintenance and electricity fees from it.

For some mining options, you will need to deduct a daily maintenance fee; check these options in advance to be able to project your daily revenue more precisely.

Note that the coinwarz.com resource is not associated with WATTUM in any way, providing data from independent analysts only.

q
What does “99% uptime guarantee” mean?
a

With a possibility of any emergency to disrupt mining operations of our clients, we have arranged the WATTUM algorithms in such a way that all miners are reallocated to alternative pools immediately in case of any disruptions or failures. As a result, you will never waste time and money, and WATTUM keeps to the promised 99% uptime of the mining pool’s operation.

q
Which pools can I utilize for my mining purposes?
a

We do not disclose information about specific mining pools WATTUM users utilize for security and confidentiality reasons. However, you may rest assured that our analysts select only the best pools for mining in accordance with their solid reputation and high transparency. We work only with pools that have good support options and low support rates. In such a way, our clients always get the best mining options and terms.

q
Which payment methods are available?
a

You can conduct the contractual payment in a variety of ways:
At this time we accept cryptocurrencies:

  • BTC
  • ETH

If you have no cryptocurrency yet, please feel free to use these alternative methods:

  • Credit Card
  • PayPal

NOTE: It may happen that the issuing bank charges additional fees for BitCoin or Cloud Mining Service purchases with the help of a credit card. This additional charge is usually termed “Cash Advance,” and to avoid such unplanned expenses, you should provide the Simplex Service Code Merchant Category Code (MCC): 6051 to your bank representative before making the payment.

q
What maintenance fees do you charge?
a

We include the following services into the calculation of maintenance fees:

  • electricity cost
  • cooling
  • maintenance work
  • hosting services

We charge maintenance fees from all our partners notwithstanding the type of contract. The fees are calculated in GH/s, MH/s, or KH/s depending on the payment type you prefer and charge all users on a daily basis. For further details, study the relevant section in your WATTUM contract.

q
What is the mechanism of Ether contracts operation?
a

Purchase of an Ether mining contract has some specifics that you should consider when estimating your potential revenue. In essence, concluding an Ether contract equals buying a share in the Ethereum GPU (graphics mining unit). The GPU mines Ethereum with the help of its specific hashing algorithm titled Ethash, aka Dagger-Hashimoto.

So, the Ethereum mining process is conducted via performance of calculations with the help of a DAG file; the latter expands upon the completion of each calculation, respectively requiring more power and space for continuation of its mining operations. Because of this, the Ethereum mining hashrate decreases with the progress of the mining process, which is ignored in all known revenue calculators.

Take this information into account to estimate the output of your hashpower more precisely; unfortunately, online calculators will tend to provide you with false estimates in this regard.

q
What are the payroll terms and periods?
a

All our users receive their revenue every day, but only after the mandatory minimum is reached. it varies for different currencies:

Coin Min Payout Limit
BTC 0.004
LTC 0.2
ETH 0.04

To illustrate the case, consider the following: in April 2018, BTC payouts were made upon reaching the minimum of 0.0035 BTC, Ethereum revenue was issued upon reaching the minimum of 0.05 ETH, and LTC miners had to earn 0.2 LTC to get their funds. The minimum rates are established for the sake of saving your costs on avoidance of multiple fee payments on small withdrawals to wallets.

q
Where should I turn with questions and concerns?
a

We cherish every customer and place high-quality customer service as our number-one concern. Moreover, we understand that new users have many questions and concerns before joining our team. To receive any answers and clarifications, contact our support representatives 24/7 at support@wattum.com. We will be happy to help and consult you on any issue!

q
When will the payment be issued?
a

WATTUM releases earnings to users every day on all cryptocurrency types. The mining day is calculated according to the UTC time zone, starting at 00:00 UTC and ending at 23:59:59 UTC. However, new miners just starting the process should take the timing of their contract into account, as terms for them may be different, and they may fail to mine the mandatory minimum for payout within one day. Check the “mining location” section to check your mining, but make sure that your daily revenue will be calculated and paid out every 24 hours.

As soon as the 24-hour mining interval ends, WATTUM experts finalize all calculations and assessments to make sure that no errors occurred. Within 8-24 hours after the end of the mining day, we issue all payments on all types of coins. However, payouts are impossible if the payment details of users are invalid, so please make sure you provide correct information for us to deliver your funds.

For newly registered users, the first payout may be extended to 48 hours upon the purchase of contract due to some technical and organizational issues. If you still did not get your revenue after 48 hours passed, please contact our support representatives at support@wattum.io to clarify the matter.

The payment period for those paying with the help of credit/debit card may extend to 30-32 days because of the security precautions. We protect WATTUM against fraud because of the users’ possibility to return their funds within the first month, thus getting the mining revenue and not paying for the contract. Hence, to avoid such fraudulent schemes, we wait for one month and after it ends, the daily payout rule becomes active for these users as well.